Frequently Asked Questions
Everything you need to know about your Gymproluxe gear.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the domestic region. International shipping can take between 7-14 business days depending on your location and customs processing.
What is your return policy for fitness equipment?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the item in its original packaging and unused condition for a full refund.
Do Gymproluxe products come with a warranty?
Yes, all our premium fitness gear and resistance bands come with a 12-month manufacturer warranty covering any defects in materials or craftsmanship.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Afterpay.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your delivery's progress in real-time.
Are your resistance bands suitable for beginners?
Absolutely. Our equipment is designed for all fitness levels. Each set includes multiple tension levels, allowing you to start light and increase resistance as you get stronger.